CCA OnSite

Reporting & alerting

• Incident reporting via smartphone.
• Automatic, category-dependent alerting, e.g., of coordinators, management or press office - via push and SMS.
• Crisis mode for category-dependent expansion of the alerting contacts, e.g., an additional crisis team.
• Automatic alerting of important events
  • change of the location description
  • upgrade to crisis
• Alerts logged in the operation chat

Communication & documentation

• Communication via operation-specific multimedia chat
• Operation documentation
  • pictures,
  • videos,
  • sound recordings and
  • textual observations
• Mechanisms for improved position determination
• Chat bot to document important events
  • Alert details (who through which medium)
  • Change of coordinator
  • Change of the situation description
  • Status change
  • Tracking activation / monitoring
• Access bot
  • Delivery of content to devices
  • Read receipt from users
  • Download of content (pictures, videos, documents, ...)
• Documents for employees on site
• Integration of external content
  • Group calls
  • Events from external reporting systems

Tracking

• User tracking
  • without storage
  • only to be activated by user himself
  • transmission of tracking status and battery level
• Drone position

Map-based live situation picture

• Positioned elements
  • location of operation
  • media (pictures, video, audio)
  • textual observations
  • staff position
  • drone position
• Linking of map elements to context in the chat
• Individual map configuration
  • Selection / adjust brightness of base maps
  • Selection / adjust brightness of different layers (Infrastructure, danger zones, ...)

Data Protection

• Detailed authorizations for each operation category
• Automatic pixelation of faces detected in images.
• Access restriction to confidential content
• Data encryption on mobile app

Drones live integration (option)

• Drone position live in the situation image.
• Drone photos immediately available via multimedia chat and live situation picture.

Integration (option)

• User directory
• SMS gateway
• External systems to trigger new operations
• Provision of external data, media or events via messenger
  • radio messages
  • weather warnings
  • infrastructure events in the vicinity of the incident site

Operating Models

• Software as a Service / CCA Cloud
• Software as a Service / customer furnished cloud
• On premises